DG FutureTech is a high end multilingual Managed Services and high-end technology development company that
brings the blend of humans with deep expertise and technology to the core of needs varying from consulting,
infrastructure design, implementation and support; with customers at the centre.
Applications development to cater B2B, B2C and other internal business processes in the software industry
Monitor infrastructure components, Security events, Database
Proactive capacity planning for hardware, data links, infrastructure design, implementation, consultancy etc…
Our goal is to exceed our customers’ expectations. Our mission is to redefine service excellence with best in class solutions.
As your strategic long-term partner, we view integrity as the cornerstone of a sustainable and mutually rewarding employee-customer relationship.
We are committed to constantly refining processes and solutions to provide incremental value to our clients.
We earn our reputation by delivering on what we promised and by taking ownership of our deliverable's.
Working towards a common goal is key to our success. Working together is how we get there.
We are not afraid of change. We seek it. It is part of our DNA.
Offshore Infrastructure/Application Support
Operation Centre
Until 2015, we had outsourced the operation monitoring work to a Japanese vendor, but in 2016, we started this project with DG FutureTech.
At that time, the scale of the company was comparatively small, so the monitoring center was responsible for primary maintenance, and I was responsible for secondary maintenance.
In switching to DG FutureTech, there were quite a few obstacles because I could not speak English and there were many tools in Japanese. But with the DG FutureTech members' attitude of not saying no, perseverance, and commitment, we were able to build the current operation monitoring center, operating 24/7, 365 days.
Initially, I was able to sleep only for about 2-3 hours daily, as I had to manage the monitoring. But after switching to DG FutureTech, my response gradually decreased. I am glad that I was able to meet the wonderful members of DG FutureTech at that time.Thank you so much
- Keisuke Watanuki
